Do you still think of seniors as Luddites who don’t know how to use things like computers or smartphones? This stereotype is increasingly false. While some seniors may struggle with modern technology, more and more seniors are embracing technology. This trend started before the pandemic, but the coronavirus has helped fuel it – and it’s time for insurance agents to take notice.

Virtual conferences are a new experience for many people. If you haven’t attended one before, you might not be sure what to expect – or what’s expected of you. Here’s a quick guide to help you get ready for WAPCon2020.

Face-to-face meetings have a lot going for them. When you meet people in person, you can make a strong connection and a lasting impression. You can also use voice, facial expressions and body language to communicate clearly.

Referrals can be a great way to grow your Medicare insurance business, and you may want to use gifts to reward the clients who give you referrals. But watch out. CMS has strict rules governing incentives and gifts. Make sure you know what you can and can’t do.

There’s a lot going on these days – so much that it’s easy to miss a thing a two. Here’s a look at some of the most recent developments that could have a major impact on Medicare.

Most of you probably remember a few glitches in the rollout of changes to the 2019 Medicare Plan Finder. Now, as we start to prepare for the next AEP, the Plan Finder is receiving more updates. Here’s a quick recap of last year and what you can expect from the Plan Finder this year. Also, learn more about a new WAP tool – Medicare Enrollment Express at the end of this article.

Have you started using new digital communication tools recently? While these programs might be a necessity these days, some of your senior clients might need a little help getting up to speed.

The Medicare Annual Election Period (AEP) for 2021 coverage starts October 15, 2020 and ends December 7, 2020. That’s roughly 13 weeks away so now is the time to start communicating with your clients and prospects.